The maiden edition of Customer Service Standard Magazine Awards will take place during the last quarter of this year to celebrate brands and CEOs who are intentional about customer engagement, customer complaints and resolution, customer retention and support.
Some winners of the coveted award for 2024 include Zenith Pension Custodian, 9PSB, Firstcentral Credit Bureau, First Registrar and Investor Services Limited, Berger Paints Nigeria Plc among several organizations who has been adjudged to be the best in Customer engagement and management.
It’s been widely observed that so many corporate organizations and CEOs are not taking the customers needs very seriously particularly if they are not the VIP customers.
As the saying goes, the customer is king but not too many brands relates with customers as kings.
The Award is to recognize the effort of some brands at meeting and exceeding customers expectations and needs.
Some highlights of the Award is a presentation window by brand representatives, a Media session for CEOs as well as the customer certification session during the Award night.
Ayomide Johnson , the project manager said the Customer Service Standard Magazine will change the way brand relates with customers in Nigeria and beyond.
